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2011-09-13

Riding the waves of success until suddenly the environment changes

By Drake Editorial Team

Vision, Strategy and Execution…what needs to happen within an organization to ensure its people are enabled -- and capable of executing? Why does most execution fail?

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2011-09-13

Why most training fails

By Jim Clemmer

Most organizations use their training investments about as strategically as they deploy their office supplies spending. And the impact on customer satisfaction, cost containment or quality improvement is just as useless.

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2011-09-12

What do they really think of me?

By David Huggins

This is the concern that dares not show its face! Every leader I know has asked this question – but of him/herself, and rarely, if ever in public.

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2011-09-09

The people service profit chain

By Drake Editorial Team

The companies with the sharpest customer focus and who have made this into a market differentiator typically enjoy an above average profitability. In other words: Sharper customer focus leads to a sharper competitive edge.

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2011-09-08

The importance of perspective

By David Huggins

Would you run a long distance with one hundred pounds of excess weight strapped to your body? No? Then why would you run through life with useless or unhelpful ideas lodged in your mind?

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2011-09-08

Bad to worse - 6 ways to kill workplace productivity

By Drew Stevens

The problem with organizations today is with leaders that cannot lead and workers that have little passion. Rather than repair the issue, leaders place band-aids on surgical incisions.

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