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2011-08-17

Critical link between employee & customer happiness

By JoAnna Brandi

The only way you can consistently and reliably create happy, engaged, committed and loyal customers is by creating and nourishing a work environment. Positive customer experiences are directly related to...

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2011-07-28

Team building magic, part 5

By Drake Editorial Team

If you are leading or a member of your organization’s executive or leadership team, take action to transform your own team. Nothing speaks louder than the action you take...

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2011-07-26

Tips on networking and meeting people

By Drake Editorial Team

Thoughtful networking provides a focused way to talk to people about your job search. Done right, it can help you obtain leads, referrals, advice, information and support. It is an essential component of...

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2011-07-21

Team building magic, part 4

By Drake Editorial Team

This is part 4 of a 5 part article courtesy of Drake International.

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2011-07-19

Asking the right questions

By Drake Editorial Team

Do you have any questions? Surprisingly, the most common answer is "no." Not only is this the wrong answer, but it’s also a missed opportunity to find out information about the company.

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2011-07-14

Team building magic, part 3

By Drake Editorial Team

There are many excellent assessment tools available to optimize team composition. They involve taking the results from various testing methodologies to arrive at conclusions...

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