Recent Post

2012-04-18

Winning the talent war in turbulent times

By Drake Editorial Team

No industry is immune to the influence of economic slowdowns. The pace of change can throw many organizations into knee-jerk reactions.

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2012-04-18

They are partners - not employees

By Drake Editorial Team

Talent management is a field that requires a healthy dose of leadership on the part of its practitioners who must be innovators and influencers.

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2012-04-18

The seven deadly sins of leadership

By Marilyn Lustgarten

You may be an expert in your field and personally good at what you do, but if your intention is growing the business, then you have to be able to bring on and lead others effectively.

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2012-04-10

Hiring right for a customer-focus culture

By Eric Fraterman

As soon as the customer walks into the store, reaches your Web site, calls your company, a friendly greeting from any (real, live, human) employee will make the customer feel welcomed.

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2012-03-27

Memories: are you making them with clients?

By Drew Stevens

Did you ever wonder why the phone does not ring? Do you ever panic when prospective individuals ask you what you do and your struggle with your delivery?

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2012-03-21

Six key principles for managing remote employees

By Jenny Douras

Technology and business pressures have led to more and more managers needing to lead teams that work off-site or are constantly in the field.

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