2011-09-26

Lessen the labels and work stereotypes

Drew Stevens

Many people at work tend to get labeled with names such as:

  • The Traditionalist
  • The Egotist
  • The Brick Wall
  • The Guilt Tripper
  • The Round Tuit

 

There is also....

  • The neurotic
  • The politician
  • The psychotic
  • The depressed

 

And finally...

  • I'm simply sick and tired

 

There are behavioral patterns of those that you often see and discuss at work from time to time. I thought it best that to resolve conflict with someone that seems to have some type of labeling issue it is always best to have following actions:

  1. Don’t make it personal, focus on the facts of the issue. Become as objective as possible and never state anything from a personal situation.
  2. Find cause, not blame. If managing certain situations and those labels, always stick to the job description, the standards of the job as well as the individual goals and objectives.
  3. Don't fall into the trap of also blaming others. Your job as a manager is simply to be objective and not get trapped into emulating your employee’s behavior.
  4. Which then reminds me never fall to rumor and speculation.
  5. Always ask what can be done to avoid the problem in the future. Ask the employee or suggestion including the matter.
  6. Always affix clear accountabilities that cannot be denied. At the end of the day it is all about results.
  7. And finally establish a buck stops here mentality and enforce it. If managing you must show that you are the boss.

© 2011. Drew Stevens PhD. All rights reserved. Drew Stevens PhD works with organizations that struggle with productivity that effects profits. Dr. Drew works with senior officers and their direction reports to dramatically increase relationships that build higher morale. He can be reached through his website at www.stevensconsultinggroup.com  

2011-09-27

Leaders born or made?

David Huggins

This is one question that doesn’t go away. This could suggest that the answers provided simply do not satisfy or it could be that the question is a foundation-level concern.

Read More

2011-09-12

What do they really think of me?

David Huggins

This is the concern that dares not show its face! Every leader I know has asked this question – but of him/herself, and rarely, if ever in public.

Read More

2013-06-18

Three ways to optimize your day

Drake Editorial Team

Do you keep a “to do” list, either mentally in your head or physically on paper or in some electronic device? If you do, it is highly likely that its contents influence greatly the type of day you are likely to have.

Read More