December 10, 2020

A Year In Recruitment : What We Can Learn Moving Forward To 2021

Drake Editorial Team

The continued spread of Covid-19 has disrupted the day-to-day operations of countless organizations around the world, leaving many with no option but to allow employees to work from home and some stop their operations.

In April 2020, the government has reported that it reached up to 7 million unemployed Filipinos and billions across the world which reflected the “effect of the economic shutdown” due to the pandemic. Here are the impacts of the pandemic on recruitment:

  • Vast increase in unemployed people looking for new opportunities globally
  • Companies had to stop the hiring process
  • Low number of opportunities and millions of job seekers
  • Due to the remote setup, there is an increase in companies requiring personal assessment to be part of the recruitment process
  • New normal of the recruitment and hiring process

Recruitment Struggles in 2020

Budget cuts in hiring, even more tedious hiring process are some of the recruitment struggles we experienced this year. We also experienced:

  • Digitization of recruitment and hiring process
  • Low number of opportunities yet we have thousands of applications
  • Getting hiring managers to make offers to candidates they haven’t met and getting candidates to accept them

In 2020, there were and are continuously impacted by the pandemic brought by the COVID-19 virus. In summary:

Industries most impacted by COVID

  • Aviation/Airlines
  • Travel/Leisure
  • Hospitality
  • Oil & Gas

Industries least impacted by Covid

  • IT
  • BPO
  • Financial
  • Healthcare
  • Industrial

Although they were impacted immensely, there were also industries which noted growth amidst the restrictions.  They continued to boom even during the pandemic:

  • E-commerce
  • Fleet
  • Pharmaceutical
  • Financial technology

As we face a new year learning from the past year’s challenges, we at Drake International Philippines have summarized best practices that you can do as you do your upcoming recruitment activities.

Best practices for recruitment this 2021

  • Maximize your resources (internal recruitment, pipeline, referral, and recruitment marketing
  • Digital recruitment, online recruitment, virtual interviews, and online onboarding process
  • Build your pipeline and expand your network
  • Recruitment and HR consultation and improve the quality of candidates
  • Involvement of personal/behavioral assessment

A significant improvement has been seen since September 2020, where companies have resumed hiring especially in-demand industries like E-commerce, Industrial Sector, IT, BPO, Financial and Healthcare industries. As such, here’s our outlook for this new year 2021:

  • Employers expect hiring to become fully active by the first quarter
  • More remote work setup and workplace diversity and inclusion
  • Increased use of online communication tools
  • Mobile and social media continue to play a vital role
  • Investing in upskilling
  • Increase in employee engagement


We at Drake International Philippines can transform your business with exceptional talent. Our expert consultants are always here ready to help you. Follow our Linkedin and Facebook accounts at Drake International Philippines!


Our expert consultants are always here ready to help you.

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