Recent Post

2013-01-15

Use the 5P’s to get your teams moving in the right direction

By Drake Editorial Team

Teams are a useful business tool for process and quality improvement, which may lead to higher customer satisfaction or cost reduction.

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2012-12-04

Get happy or get out!

By Drake Editorial Team

Attitude is the key to organizational success. If an organization is looking for the true secret to increase sales and productivity, it is simple; increase morale.

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2012-12-04

The four c’s of team goal setting

By Drake Editorial Team

Goals are a great way to improve team performance. Clear goals with measurable standards must be developed and agreed upon with the team. One simple way to help determine what team goals should be...

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2012-12-04

Become a better listener

By Drake Editorial Team

Part of being a good manager and leader is about becoming aware of and sorting out problems within your team and the working environment as a whole.

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2012-11-20

Feedback: a priceless communication tool

By Drake Editorial Team

Feedback is such an important communication skill. Openness, honesty, candor, trust – all of these are hallmarks of high performance teams and organizations. Good feedback skills are essential to any team relationship.

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2012-11-20

Delegating tasks to employees – 6 ways to get positive results

By Drake Editorial Team

When you delegate a task, you want to feel confident that it will be completed correctly and timely. Here are six approaches you can use to increase your comfort level when delegating.

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