Recent Post

2013-01-15

Stop whining & start leading

By Drake Editorial Team

We all know people who suffer from "Victimitis" — the poor-little-me syndrome whose verbal symptoms include: "They are doing it to me again," "There's nothing I can do," "It's all their fault."

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2013-01-15

9 things that can improve the discussion

By Drake Editorial Team

When you conduct performance reviews, there is no way to guarantee that the discussion will end with both you and the employee in total agreement. This is especially the case if the review involves negative performance.

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2013-01-15

Use the 5P’s to get your teams moving in the right direction

By Drake Editorial Team

Teams are a useful business tool for process and quality improvement, which may lead to higher customer satisfaction or cost reduction.

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2012-12-04

Get happy or get out!

By Drake Editorial Team

Attitude is the key to organizational success. If an organization is looking for the true secret to increase sales and productivity, it is simple; increase morale.

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2012-12-04

The four c’s of team goal setting

By Drake Editorial Team

Goals are a great way to improve team performance. Clear goals with measurable standards must be developed and agreed upon with the team. One simple way to help determine what team goals should be...

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2012-12-04

Become a better listener

By Drake Editorial Team

Part of being a good manager and leader is about becoming aware of and sorting out problems within your team and the working environment as a whole.

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